About Us

About Us

  1. Meet Our Team: Waynette

    When you call Douglas Equipment or DEQOnline, Waynette may be one of the first voices you hear. She is our leading receptionist, answering and directing calls for over 50 employees.

    We recently interviewed her about her time with us and here’s what she had to say:

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  2. Customer Reviews that Made Our Day

    Customer reviews are both positive and negative. Today we would like to thank everyone for their feedback. The bad shows us where we need to improve. The good reminds us why we do what we do.

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  3. Our Response to COVID-19

    Though times are uncertain, our commitment to you remains the same. The COVID-19 pandemic has influenced recent changes in how we will conduct our business, but our desire to serve you as our trusted and loyal customer continues as it has every single day.

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  4. Reasons You Should Sign Up for An Account with Us Right Now

    In this post, we explain reasons why our newsletters and ads are worth subscribing to and why you should make an account with us.

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  5. Delivery Fees Explained

    Today, we discuss four unique equipment delivery methods and which ones serve your needs the best. It is dependent on the type of business you own and the equipment ordered.

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  6. Freight Damage Doesn’t Have to be a Nightmare

    You’ve been planning for the perfect restaurant opening, but the equipment just arrived damaged.

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  7. Restocking Fees Explained

    Your equipment has finally arrived. You’ve waited for it but, upon its arrival, you realize it’s not what you wanted. This could be for a number of reasons. Maybe it’s the wrong size, not the quality you anticipated, the voltage isn’t right, or you realize you needed a left-hinged door but ordered a right.

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  8. Giving Back

    Thanksgiving, Christmas, New Years. They’re all joyous occasions! They serve as opportunities to take off from work, spend time with friends and family, or volunteer for a special cause.

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  9. A Celebration of Success

    Thank you! Thank you for making Douglas Equipment and DEQOnline one of the fastest growing foodservice equipment distributors in America.

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  10. Welcome to Our Blog

    Welcome to the new DEQOnline blog!

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